How can we help?
Find quick answers for sign-in, password recovery, subscriptions, and account deletion. We are happy to help if you still need us.
Sign-in and password recovery
Use the email and password fields on the PayDock sign-in screen. If you forgot your password, choose Forgot password? and request a reset code. If email recovery is unavailable or you cannot access your email, contact support from the email address on your PayDock account.
Email sign-in supportSubscriptions and purchases
For iPhone or Android purchases, use Restore Purchases in the Account tab. Apple subscribers can manage or cancel from Settings → Apple ID → Subscriptions. For billing questions, include the email on your PayDock account and the store used for the purchase.
Email subscription supportAccount deletion
You can delete your account from the Account tab in the app or from the web account page. Deletion removes your bills, saved logins, household data, preferences, and account record.
Delete an accountApp Review access
Apple reviewers should use the demo email and password entered in App Store Connect's App Review Information fields. The demo account is pre-populated with representative bills, a budget, and saved logins. If access fails, email support@paydock.app with the reviewer account email.